Terms and Conditions
By entering and using this website, you agree to all the following Terms and Conditions contained herein and agree that you acknowledge and understand them.

As a valued customer of our website, please ensure that you read all the Terms and Conditions before making any purchases from this site. If you have any questions regarding the Terms and Conditions please do not hesitate to us at mysecretagentlovermanshop@gmail.com

We do our best to display the colours of a product as accurately as possible, however the colours you see will depend on your monitor and may not be accurate.

My Secret Agent Lover Man cannot guarantee that the colours you see on the website will match the actual product. If you have any questions regarding any of the products on our website please send us an email before making any purchases.

Returns and Exchanges
My Secret Agent Lover Man checks all items before delivery and makes sure they are free from any defects of workmanship. We will only accept returns if the item is faulty upon receiving it.

Exchanges can be made if the item is still available, in the event the item is no longer available we will issue an online credit note or a refund minus shipping charges to your nominated bank account.

If you wish to return any items please note the following:
1. My Secret Agent Lover Man must be notified of your intention to return and the reasons for return/exchange. Please send us an email at mysecretagentlovermanshop@gmail.com with the subject "Returns" if you decide to do so. Please do not return any items before notifying us, this might result in your return not being processed.
2. Items must be returned within 14 days of purchase.
3. All items returned must be in original packaging including any tags.
4. Buyer is responsible for the shipping charges for returning the items. We will not be responsible for any items lost in transit. We will not offer any refund/exchange if we do not receive the items. We advise that customers choose a shipping method which provides tracking.
5. After receiving the returned item, My Secret Agent Lover Man will inspect the item and if deemed faulty, will exchange the item or issue an online credit note/refund.
6. We cannot accept returns on earrings for hygienic reasons.

Payment and Security
My Secret Agent Lover Man accepts Visa, MasterCard, American Express, or regular account payments all through PayPal.

Customers are not required to have a PayPal account to purchase from this store, although if you do have a PayPal account you can use it.

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